Privacy Policy

At Tech Method, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

This policy applies to all users of our website, course participants, and anyone who interacts with our services. By using our services, you consent to the data practices described in this policy.

Personal Information

• Contact Information: Name, email address, phone number, company name
• Billing Information: Payment details, billing address, transaction history
• Course Data: Training preferences, booking history, course materials access
• Communication: Messages, feedback, support requests

Technical Information

• Website Usage: IP address, browser type, device information, pages visited
• Cookies: Session data, preferences, analytics information
• Performance Data: Website performance metrics, error logs

We process your personal data based on the following legal grounds:

• Contract Performance: To fulfill our obligations under course booking agreements
• Legitimate Interests: To improve our services and prevent fraud
• Consent: For marketing communications and non-essential cookies
• Legal Compliance: To meet regulatory and tax obligations

We may share your information with:

• Payment Processors: To process course payments securely
• Analytics Providers: To understand website usage patterns
• Email Service Providers: To send course communications
• Legal Authorities: When required by law or to protect our rights

We never sell your personal information to third parties.

We implement comprehensive security measures to protect your personal information:

• Encryption: All data transmission is encrypted using SSL/TLS protocols
• Access Controls: Limited access to personal data on a need-to-know basis
• Regular Audits: Security assessments and vulnerability testing
• Staff Training: Regular privacy and security training for all team members
• Secure Hosting: Data stored with reputable, secure hosting providers

We retain your personal information for different periods depending on the type of data:

• Course Bookings: 7 years for accounting and tax purposes
• Marketing Data: Until you unsubscribe or withdraw consent
• Website Analytics: 26 months (Google Analytics default)
• Support Communications: 3 years for service improvement

When data is no longer needed, we securely delete or anonymize it.

Under GDPR and UK data protection laws, you have the following rights:

To exercise these rights, please contact us using the details in the Contact section.

Our services are designed for business professionals and are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Updating the "last updated" date at the top of this policy
• Sending email notifications for material changes
• Posting prominent notices on our website

We encourage you to review this policy regularly to stay informed about how we protect your privacy.

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about your personal data, please contact us:

We aim to respond to all privacy-related inquiries within 30 days.